I rented a cool convertible to have my Florida vacation in with my children. While I was searching vehicles in Orlando, Turo had 10 cars available right at the airport while many others could be delivered directly for free. CA$45/day. Turo is the world’s largest peer-to-peer car sharing marketplace where you can book any car you want, wherever you want it, from local hosts across the US, Canada, and the UK. 5.0 (224 trips) All-Star Host. I have not been refunded the remainder of my trip or reimbursed for any of my additional costs. used it on my holiday to Canada from Scotland and it was easiest thing to book. Some people may find it weird to be renting cars directly from others, but we all had similar thoughts about Airbnb when it launched. Compensation/Benefits. turo.com Visit this website turo.com. Doing this full-time won’t appeal to most people, but it’s definitely a good side hustle. – Don’t use Turo. © 2002-2021 Ratehub Inc. All rights reserved. English; French; German; Dutch; Portuguese; Spanish; Italian; To filter reviews, Sign In or Register. You can quickly filter today's Turo promo codes in order to find exclusive or verified offers. I purchased their standard insurance policy with a $500 deductible. Reply to: Any reviews for Turo.com Car Rental ? Is your credit card’s travel insurance enough? We had some flight delays that caused us to be several hours late and our provider was very considerate and accommodating. Owners still have up to 8 hours to approve the booking, but there are instant bookings available. I have asked numerous times to see the language as to why the windshield is not covered with just the most recent email saying that it is not covered under the definition of the body of the car. Read How to sell your “office clothes” and invest in a work-from-home wardrobe. Check out what 8,377 people have written so far, and share your own experience. It’s estimated the average owner makes an additional $540 a month letting others use their car, but that depends on how often you make it available. You’ll set your own daily price and any discounts or delivery fees, within Turo’s limits. Earn extra cash by sharing it on Turo. Call us toll-free in the US, Canada, or the UK. Turo - I have yet to receive my refund. You will need to purchase separate damage protection through Turo.com if you want coverage. Moreover, to repeat myself again, an individual told me it would be covered over the phone. I have disputed the charges with my credit card company but that will take some time to resolve and does nothing to reimburse my uber costs. San Francisco, CA. Share on Twitter After finding the perfect car, book it! This is a 3rd party service w a mindless customer service who doesn't own or take any responsibility .$640 for 2.2 days.Do yourself a favor and go w a real car rental company, much cheaper and at least you won't get stranded. They have defrauded me out of nearly $600 after the vehicle I rented became disabled through no fault of my own on the 3rd day of my 9 day rental which is aproximately $400. Learn More. If you have commercial rental insurance to cover you, your car, and your customers, and would like to waive vehicle protection provided via Turo, you’ll earn 80% of the trip price. I sort of expected that they would hit me with a deductable. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews About Turo Reviews 8,714 • Excellent . We’ll continue to prompt you to enter a review and alert you when the review window is closing. However, the ENTIRE reason we went with Turo instead of a less expensive, traditional rental car company is that we could be guaranteed a 4-wheel drive car, since it's listed in the car features. Their customer service literally said, Turo provides the platform, you have no choice but to follow our policy. My poor kids got drug all around Brevard County FL with their mom in tears trying to get us a car. Guests choose from a unique selection of nearby cars, while Hosts earn extra money to offset the costs of car ownership. Instead we spent a day walking and catching ubers to find ANY available vehicle in the small town we were in. I can't believe people are doing this. This review is for the Turo customer service runaround I received. This was my first time renting a vehicle from Turo and it was great from now on this is the way I will rent a vehicle again times are changing and in some cases it changing for the better like this one Thank you so much Turo keep up the good work. as of this writing, it has the following user-generated review ratings: Consumer Affairs: 4.4/5 rating from 2,000 reviews Best Company: 4/5 rating from over 1,200 reviews Generating Customer Reviews on Turo. Read 1 more review about Turo Only the latest review will count in the company's TrustScore Elaine Leyva 1 review. Actually better and easier than renting a vehicle from an airport rental car agency. 1.2 . Obviously, with first being told it was covered and now this flip flop saying it isn’t, I am not trusting a representative’s word without seeing how they are characterizing the damage. Overall, I found Turo's customer service very disappointing. Turo appraises the damages and sends me $93! They ignored the attached information about 3rd party who hit the car . He added that he already alerted Turo and then stopped replying to me. Preview. Well, once we were in icy driving conditions in Colorado, we discovered the car was actually a front-wheel drive car by asking the host for any tricks to get the 4-wheel drive to work. This is what happened. A f***ing day!!! We received a very small discount for this error, which did not make up the difference in price from a traditional car rental company, account for my time, or most importantly make the drive safer. That's like a gas station charging a separate fee just to use the gas pump. | Read 21-40 Reviews out of 8,060 This is an extremely frustrating and stressful process and I’m worried about my health as this triggers my anxiety! If you insist that this charge is valid, and tell me you would like to explain the charges, then please do explain them fully. Lol... That's like grocery stores charging an entry fee. Turo was first mentioned on PissedConsumer on Mar 07, 2016 and since then this brand received 373 reviews.. Turo ranks 25 of 358 in Rentals category. He pulled over and we got his insurance and contact info. We analyse hundreds of thousands of used cars daily. It was a good experience overall. Ask a question Recent Conversations. Owners of the cars can earn extra money when they’re not using their car which can then be used for anything they want. 3-We have met many great people along the way. All forums . Turo does have a two million dollar insurance package available to renters, but I would look into the fine details and find out what exactly your vehicle is covered for. They seem to have decided in my favor about the key and the seat but they charged my credit card $50 for a cleaning fee that was unfair. The vehicle was disabled in a legal parking spot at my vacation rental and I was physically present when the tow truck that TURO called picked the vehicle up. !Turo wants me to give them money for using the turo app. Well, Turo has no support email and no chat. Skip the rental car counter and book the perfect car on Turo, the world's largest car sharing marketplace. Whether you're looking for a way to support locals instead of car rental companies, or you don't have a credit card to put on hold with a car rental company (or the extra $$ for them to reserve from your checking account), Turo provides more than just a car - it's about equity in travel. Securing reviews is critical to building up your profile and your car(s) profiles on Turo, but currently the company does not do a great job of encouraging reviews. If you want to talk on the phone with someone like I did you’ll have to schedule it days out and even then they give you only a 15 minute slot for the conversation. Save yourself the trouble and rent from standard rental. CA$50/day. Join us . People would drive my car 1000 miles in 2 days and think I shouldn't charge them extra. Do you agree with Turo's TrustScore? Founded in 2009, Turo is a car rental marketplace where you can rent any car you want, wherever you want it, and when you want it. Total lack of communication and cheap on car parts for luxury vehicles If you are a host make sure u get best insurance! Turo, Inc. On January 24, 2018, a complaint was filed against Turo Inc., (Turo) by the San Francisco City Attorney’s office. It's widely available and cheaper than most rental services. I didn’t get a chance to do anything! Turo made it easy for me to rent a vehicle in my neighborhood. There are people out there who literally own multiple cars and just rent them out on Turo. Apparently the only way to get these charges dropped is to go to small claims court. Do you agree with Turo's TrustScore? Plus, as an owner, it’s a lot easier to make money this way than driving for Uber. Educate yourself fully by reading the details of host protection plans in the US, Canada, and the UK. 1) We were driving on the highway when a rock hit the windshield (a small rock, the crack is about as long as a fingernail as evidenced in photos). I would use Turo again. Once you’re approved, find a car by searching dates, location, price, model, features, etc. Your message. My boyfriend who was an approved driver was driving. Road Trips forums . Once accepted, a pick up location will be picked if it isn’t already determined. By Elva L. guadalajara. Rating Details. I have had rental cars with this problem and they have never tried to charge me for a replacement windshield. The price was about half of any of the well known names. Start your review of Turo! Turo’s business performance has been impressive in the face of Covid, … It was every thing I wanted for my first Turo car share experience! Turo Overview. You ask, why am I giving Turo a bad review if the host did not know how to communicate? The company is unique in that its services function much like an Airbnb for rental cards, save for the fact that, in most cases, you have to meet the car’s owner in order to pick up the keys at the beginning of the rental and drop them off when the rental period concludes. Read WestJet’s COVID refunds—can you get your money back? Please help me!! So, not only can you rent out your car, but you can also rent a car through Turo when you’re travelling. This is horrible. Only after that he contacted me saying that his roof has bumps and accused me of doing that?! Turo will allow me to save even more money and if I so desire, I can rent out my car to make money. While based in the U.S., Turo is now available in select locations in Canada, and in more than 5500 cities around the world. A free inside look at company reviews and salaries posted anonymously by employees. The Turo community is under constant attack by the multi-billion dollar rental car industry and these big business bullies are attempting to quash peer-to-peer car sharing. Turo is the first peer-to-peer car rental company in Canada, which empowers Canadians to turn their idle cars into earning engines and inject more personality and value into the car rental experience. Canada - All Cities - Ontario - Toronto, ON, Canada Area - Quebec - Montreal, QC, Canada Area; Germany - All Cities - Berlin - Berlin, Germany Area; United Kingdom - All Cities - England - London, UK Area; English. Get notified by e-mail when a reply is posted. Their evidence is based on photos only!After a month they even increased that bill to $2,493.36!! Therefore, I refuse to take anyone’s word on this seeing as it is not clear to me that any specific representative I am talking to knows what the actual policy is apart from some vague language on your website. Recent recommendations regarding this business are as follows: "Stay away! I plan to place my vehicle on this as a Host now that I'm convinced it's a great side income if you use your vehicle a lot! KennO555 wrote a review Sep 2020. Aucune prise en charge administrative, nous avons tout fait pour trouver une place dans un garage local . That did not work. Job Culture. Voice your opinion today and hear what 8714 customers have already said. The customer service agent on the phone told me to re-enter my credit card information on the website. Voice your opinion today and hear what 7524 customers have already said. Share on Email, Your email address will not be published. », Calculating how much money you’ll need at retirement. It sparked my curiosity to start exploring some available stats, regarding how Turo works and how it has scaled in Canada to compete with the Agency Car Rental. No follow up. Check out what 8,714 people have written so far, and share your own experience. Truro Tourism: Tripadvisor has 7,577 reviews of Truro Hotels, Attractions, and Restaurants making it your best Truro resource. Voice your opinion today and hear what 5406 customers have already said. Alternatively, if you need a vehicle when you’re on vacation, Turo is a good and often cheaper alternative to your traditional car rental company. I received an email a couple of days later, but the response was of no help at all (just explained how I could see the charges breakdown in my account, which I already knew). I would like to see in this policy where the windshield is positively classified as non-body, or a separate entity from the body on the vehicle, and, additionally, an explanation for why a WINDSHIELD is not mentioned in your EXTERIOR wear and tear policy. $ 180 in emergency transportation costs are instant bookings available quick bullet-points about doing through. 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